Privacy Policy

Last updated: 14 February 2025

1. Data Controller

The Good Side Oy (Business ID: FI34535062)

Address: Tampere, Finland
Email: mikki@goodside.fi
Phone: +358 40 869 8887

2. Data We Collect

We collect personal data in the following situations:

• Contact form: name, email, company, phone number and message
• Calendar bookings (Cal.com): name, email and booking details
• Newsletter subscription (Ghost): email address
• Cookie consent: your choice regarding cookies (localStorage and cookie)
• Technical: language preference (cookie), theme preference (cookie)

When you accept cookies, we use Google Analytics and HubSpot to analyze site usage. These services process IP addresses and usage data.

3. Purpose and Legal Basis

We use the data for customer relationship management, communication and service development. Our legal bases are:

• Consent (cookies, newsletter)
• Contract or steps prior to contract (contact form, booking meetings)
• Legitimate interest (improving the service, customer support)

4. Data Recipients

Data is processed by: Resend (email), Cal.com (bookings), Ghost (newsletter), Google (analytics), HubSpot (marketing), Trustmary (reviews). Services may process data outside the EU/EEA; we use EU Commission approved contractual frameworks.

5. Retention Period

Contact form and booking data: for the duration of the customer relationship or up to 2 years.

Newsletter subscribers: until subscription is cancelled.

Cookie consent: 1 year.

Analytics data: Google Analytics and HubSpot retain data per their policies (typically 14–26 months).

6. Your Rights

You have the right to access, rectify, erase and restrict your data, and the right to data portability. You may withdraw consent at any time. Contact: mikki@goodside.fi

7. Cookies

We use essential cookies (language, theme, consent) and, with your consent, analytics cookies (Google Analytics, HubSpot). You can manage cookies via the Cookie settings link in the footer.

8. Complaints

You may lodge a complaint with the Office of the Data Protection Ombudsman: tietosuoja.fi

9. Changes

We update this policy as needed. Significant changes will be announced on the site.

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