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Do We Still Need Designers in the Future?

This episode is in Finnish. The video below is the original recording; this page provides an English summary for easier reading.

Summary

Will AI replace designers? Mikki and Aksel on what AI cannot do, design-led companies like Linear and Notion, and ambition as the real edge.

About The Good Side in this episode

Mikki built a custom GPT for client work so customers can talk to AI before a designer joins. AI gathers starting context; Mikki shapes the brief. A practical example of using AI in the process instead of fearing it.

Key discussion points

  • AI does not run client relationships, talk to users, or produce truly strong high-fidelity design yet
  • Mikki’s custom GPT lets clients chat before the brief phase
  • Linear and Notion are where they are because they are genuinely design-led companies
  • Karri Saarinen did not spend a day on design ROI math when starting Linear
  • AI phone agents already handle real customer service situations, including in Finland
  • What separates great designers is ambition, not process or tools

Questions & answers

What can AI not do in a designer’s job?
It does not own client relationships, run user interviews, or deliver genuinely excellent high-fidelity design yet. It is a fast, useful assistant, not a replacement for what happens between people.
Why do design-led companies win?
Linear and Notion show what happens when design is taken seriously. Karri Saarinen did not debate whether design made financial sense when starting Linear; it was obvious, and the product shows it.
What makes a designer good?
Ambition. Not process, not tools. If there is a real drive to make something beautiful and useful, it shows in the outcome, even with an expired Figma license.

Topics: AI and design, future of designers, UX and AI, Behind the Pixels, design consultancy, design-led companies, Linear design, design ambition, The Good Side

Do We Still Need Designers in the Future? | Pikselien Takana | The Good Side